WE PLEDGE TO ALWAYS DELIVER ON OUR PROMISE TO PERFORM.
Spanco has been providing high-quality cost-effective material handling solutions for more than four decades. We have the experience, know-how, and resources to meet a variety of industry needs, and we are committed to providing the best customer service in the market.
- From the beginning, we manufactured all of our cranes to meet or exceed all applicable CMAA, ANSI, OSHA, and MMA guidelines and standards.
- All of our welders have been certified by the American Welding Society (AWS).
- To improve the fit and function of our overhead cranes, we aggressively invest in world-class precision technology, such as laser cutting machines.
- We have a talented team of engineers who enjoy problem solving and creating custom crane solutions for complex material handling challenges.
- To accommodate consistent growth and provide customers the highest level of service, we’ve strategically positioned manufacturing facilities on the East and West Coasts.
- We’ve embraced ISO 9001:2015 systems, especially as a means to monitor the quality of our interactions with customers, distributors, and reps.
OUR PROMISE
WE EARN YOUR TRUST BY:
- Producing durable products that perform on the job, exactly as promised.
- Responding to inquiries and requests faster—and with a greater sense of urgency—than anyone else in the industry.
- Embracing your challenges and building solutions to resolve even the most complex problems.
- Meeting delivery dates, providing support after the sale, and doing exactly what we said we would do.
- Being loyal and committed to your success.
Our customers are at the center of everything we do. You drive our business. We promise to perform at our highest level every day.
ETHICS
We wholeheartedly support and subscribe to the Ethics and Practices Code developed by the Material Handling Industry of America (MHI).
IN ADDITION, WE PLEDGE:
1To always do what is right to the best of our ability.
2To manufacture products that meet or exceed all of the voluntary and regulatory industry standards.
3To sell only the features/benefits of our products & services without intentionally damaging the reputation of fellow members or competitors.
4To provide products and services that fully meet your quality expectations.
5To service any warranty claims promptly.
6To tell you when our products or services are mismatched with your application.
7To respect the intent of our communications to you, including the language of our mutual contracts.
8To treat every customer equally with the same respect and courtesy that we would expect ourselves.
