FARO is so much more than market-leading products. We’re here to help our customers lead their markets, too.
A Partner Dedicated to Customer Success
We believe the customers we serve are drawn to their fields for the same reasons we are. They want to better understand how the world works and bring new ideas to life. They feel the need for — and understand the power of — data-driven accuracy.
As the global leader in 3D measurement, imaging and realization solutions, bridging the digital and physical worlds is what we do best. We help manufacturers eliminate costly errors, builders construct astonishing projects and law enforcement establish better cases. We give engineers, designers and investigators the tools to get to “that’s it!” faster. We understand the ways our customers do their jobs. And more than anything, they know they can always depend on us.
Our Mission
We enable customers to capture, measure, interact with and share data from our physical world in a virtual environment and then translate this information back into the physical domain. This mission informs every solution we develop, every conversation we have and every partnership we pursue.
Our Vision
FARO will be the global leader in 4D Digital Reality solutions (hardware/software/services). Leveraging 40 years of industrial experience in the capture and digitalization of the physical world, our solutions significantly improve our customers productivity by delivering workflow-based information, via a cloud-based, Software-as-a-Service (SaaS) business model.
Working to Earn Customers’ Trust
What’s the secret to being a 40-year industry leader? The simple answer is that our customers’ success matters most. That’s the only way we know if we’re doing our job right. And because their success truly has the power to improve the world — making it faster, leaner, safer, better — we’re honored to embrace their achievements.
We know we have to earn our customers’ trust. That’s why our core values are also our promises to those we serve:
- We Think Big & Move FastWe are pioneers in digitalization, leaders with bold ideas who act quickly to ensure we deliver on the value that customers expect.
- We Strive for ExcellenceWe aim to exceed the expectations of our customers, employees, stakeholders and shareholders.
- We Make Our MarkWe offer solutions that enable our customers to work more efficiently and competitively, creating a more sustainable world.
- We Support Each OtherWe embrace a culture of trust, integrity, transparency and diversity to nurture talent and foster a collaborative work environment.
