AboutSmart Temp Australia Pty Ltd
Who is Smart Temp?
We are a manufacturer of Heating,Ventilation and Air Conditioning Controls.
Formed in 2000 by the two directors, John Koumanidis and Peter Symons to meet the needs of an ever expanding and demanding industry, Smart Temp delivers exceptional products with excellent pricing and supplies them with outstanding service and support.
What is different about our company?
Smart Temp is a "people company". John brings over 29 years of experience in the HVAC industry as an ex enerstat employee and offers a "solution based" approach to problem solving. Peter, coming from outside the HVAC industry provides Smart Temp with the focus and drive that permits Smart Temp to look and solve customers' problems with a fresh and innovative approach. Together, Smart Temp is able to provide our customer base with the right control solution, meeting or exceeding the desired outcomes and within a reasonable budget.
What is different about our products?
Our creative products will change your life, turning your work into pleasure. Our competitive advantages include:
Simplicity and ease of use. The end user is Happy. Smart Temp products have been designed to be, above all else, simple and logical for the user. This reduces problems (and call backs) associated with user confusion from more confusing and less intuitive controls.
Productivity. You save plenty of time. Not only have Smart Temp considered the user whilst designing its products, considerable effort has been applied to ensure the person who must install the system is equally pleased. Simple wiring and logical programming / setup ensure the controller can be installed quickly, and with the minimum of fuss. You get in, install the thermostat and get out in the shortest possible time - with no call-backs.
Support. How often have you tried to get support from your current controls supplier? Try us; your questions are answered promptly. Often followed up with customised installation drawings if requested.
Consistency. Perseverance of Production. As product specifications increase, Smart temp ensures the products we supply are 100% backwards compatible. So, should you need to replace a product, or increase the size of the project we will provide you with the consistency required to complete the project as a whole.
Continuous improvement. A big part of Smart Temps success to date is that we don't rest on our laurels. Even though a product is proving a success we continually look at ways of enhancing its features or performance. All feedback received is considered and if considered practical, is incorporated into the design of the next production run.
Satisfaction guaranteed. If you are not completely satisfied - for any reason, and up to 30 days after you have purchased the product you can get a full refund - provided the product is returned in a saleable condition.