Andon
Andon
How it works…
Andon (ア ン ド ン) methodology within TPS, Toyota Production System and is based on you alerting and calling for help efficiently without even leaving your workstation by pressing an Andon button or pulling an Andon string to trigger a lamp or sound.
Digitize your alert management
Digitize your alert management so that you may direct the alarm directly to the person who is best equipped to solve the problem at hand. Include the info needed to remedy the error. Describe what and where the error is, and in the best case scenario how the error should be rectified.
Follow the solution implementation in real time
Alert employees that you are starting remedial work in order to ensure several people are not doing the same job. Follow the implementation / remedial in real time. Acknowledge and document when the alarm is cleared.
Prioritise correctly, easier
Escalate alarms if several alarms are received simultaneously to never miss an alarm and make it easier to prioritise. Prioritise what would bring the most serious consequences and allocate resources accordingly. Deploy more resources if needed or automatically if it the error takes longer than expected to solve.
Document cause and action
Document the cause and the action performed so that you may resolve the error faster the next time or completely prevent it from happening again. Work on continuous improvement.
