Kryon Provides RPA Solution for Maccabi Healthcare Services\' COVID-19 Response in Less Than 48 Hours, Dramatically Expediting the HMO\'s Ability to Handle COVID-19 Testing

24 March 2020

TEL AVIV, Israel, March 24, 2020 /PRNewswire/ -- Kryon®, a leading robotic process automation (RPA) solution provider known for its customer-centric approach and unique technological innovations, including Kryon Process Discovery™, today announces the rapid development and implementation of a large scale data RPA process which integrates Maccabi Healthcare Services' testing of COVID-19 with the Israeli Ministry of Health. The implementation began Friday morning and launched Sunday afternoon, enabling the automation of a critical process and the accurate, efficient and prompt treatment of hundreds of Coronavirus patients.

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One of the largest non-profit health maintenance organizations (HMOs) in Israel with 2.4 million members, Maccabi is on the frontline of the country's response to the COVID-19 pandemic. Twice daily, the Ministry of Health delivers detailed files with confidential test results of Maccabi patients, but the manual uploading of these documents was creating weeks-long backlogs and a mass of human errors.

Spearheaded by Maccabi's CIO, Kryon was able to automate this process within 48 hours, helping to efficiently and quickly improve care. The rapid uploading of critical and sensitive data is now highly accurate, eliminating the opportunities for human error that existed during manual upload.

"Robotic process automation isn't just about the future of work and creating scalable businesses. It's a beacon of hope for healthcare organizations around the world as this pandemic strains an already overtaxed system," said Harel Tayeb, CEO of Kryon. "Healthcare professionals are risking their lives to help save ours. It is our responsibility to help overcome this pandemic. Creating processes that ensure every test, chart, and patient status is shared between test centers is an important step in streamlining their efforts."

"These are unprecedented times for Maccabi Healthcare Services and Israeli medicine. It is critical to leverage innovative technology to streamline intensive processes so we can focus on creating the best possible patient outcomes," said Ofir Kadosh, CIO, Maccabi Healthcare Services. "Within an hour after calling Kryon Friday morning, we amazingly had a signed agreement, and 48 hours later we had a fully automated integration with the Israeli Ministry of Health. Prior to the automation, this process would have taken 1-2 months of work by several employees. Now we can focus on the important work of testing and treating patients."

Kryon is committed to helping fight the spread of the COVID-19 pandemic and will make the process available to any healthcare service or government organization free of charge. For more information, please contact us.


Kryon® is a leader in enterprise automation, offering the only platform on the market which encompasses both Process Discovery technology and Robotic Process Automation (RPA). The Kryon Full-Cycle Automation™ solution maximizes ROI and cuts RPA implementation time by up to 80 percent. Powered by proprietary AI technology, Kryon Process Discovery™ automatically generates a comprehensive picture of business processes, evaluates them and recommends which ones to automate. Kryon offers desktop-based attended RPA, virtual-machine-based unattended RPA or a hybrid combination of both. The company's award-winning suite is used by enterprises worldwide, including AIG, Allianz, Deutsche Telekom, Ernst & Young, Ferring Pharmaceuticals, HP, Microsoft, Santander Bank, Singtel, Verizon and Wyndham Hotel Group.

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