ISG Forms Automation Partnership with WorkFusion

20 February 2019

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, today announced it has expanded its automation ecosystem by forming a global partnership with WorkFusion, a leading intelligent automation and robotic process automation (RPA) software company.

The partnership with WorkFusion further extends ISG's capabilities into cognitive automation. ISG is now partnering with four of the world's leading automation software companies to bring the benefits of business process automation to ISG clients.

ISG Automation helps clients become high-performing "Bot 3.0" enterprises. An ISG Insights™ study "Is Your RPA Program 'Bot 3.0' Ready?" found the majority of companies are at the beginning stages of deploying RPA, with only 7 percent at ISG's highest level of maturity – Bot 3.0 – having expanded automation to multiple functions across the enterprise.

"Our partnership with WorkFusion, which offers AI-driven RPA software, enables ISG Automation to deliver automation solutions to our enterprise clients that move them along the maturity curve toward becoming Bot 3.0 companies," said Michael P. Connors, chairman and CEO of ISG.

"Many of our clients are at the beginning stages of their automation journey," said Connors. "After they automate several basic business functions, they look to ISG for advice on how to scale their automation across the enterprise and move from robotic to smart automation with cognitive technology."

ISG is a market leader in automation and digital business solutions. The firm's ISG Automation business is one of its fastest-growing, reflecting strong market demand among enterprise clients for business process automation.

ISG Automation's portfolio of services includes automation assessments and strategy, proof-of-concept deployments, implementation and integration of software bots, establishment of Centers of Excellence to scale automation across the enterprise, training and organizational change management and ongoing technical support and managed services.

WorkFusion's leadership in intelligent automation helps enterprises effectively automate and fully digitize their operations and deliver significant outcomes in multiple industries, including banking and financial services, insurance, healthcare and consumer products. WorkFusion's unified AI-native automation platform offers real-time learning bots, predictive analytics and the flexibility to massively scale as customers expand their automation programs.

"We are proud to partner with ISG, a thought leader in the industry," said Alex Lyashok, president and CEO of WorkFusion. "Traditional RPA is reaching maturity, and companies are looking to further unlock the value of automation with cognitive capabilities that allow them to deal with ever-changing inputs and unstructured data. They also look to scale their automation efforts over time. Our partnership with ISG will allow their enterprise clients to achieve a significant change in their automation efforts."