Metso is opening a new service center specialized in process valve and field equipment solutions in Gothenburg, Sweden. The investment supports the company's strategy to grow its service capabilities globally.
The 1,700 square meter facility comprises a valve service center, Metso sales office and training facilities. The center is ideally located in the Gothenburg area close to the pulp & paper and oil & gas customers situated on the west coast of Sweden. It will also play a key role in supporting Södra Cell's Värö pulp mill expansion project.
With deep valve industry and process knowledge, Metso's skilled professionals service products using Metso original spare parts and service procedures. For customers, this new service center will ensure the same quality and warranty for the reconditioned products as Metso offers for new products. Services are performed according to Metso quality, safety and environmental procedures, which are ISO 9000 certified.
"Metso is continuously improving its service capability and scope of offering to help our customers ensure outstanding long-term process performance with high reliability and safety. The new service center in the Gothenburg area strengthens Metso's position to stage, test and service large numbers of valves to meet our customers' high-volume, fast-turnaround repair and service needs during scheduled plant shutdowns," says Tom Adolfsson, Sales and Service Director, Sweden, Flow Control, Metso.
Metso's flow control services are available through more than 40 service centers worldwide. Services are provided for Metso and third-party field devices, including valves, actuators, smart devices and pumps. In addition, the service centers provide spare parts, field support and diagnostic services as well as training programs. Building on these technical services, Metso offers business solutions, such as Intelligent Shutdown, Intelligent Maintenance, Device Management and Control Performance, to optimize maintenance, reliability and production efficiency.
Leading flow control offering and service solutions
Metso's valve technology centers and valve production facilities are located in Finland, the United States, Germany, China, South Korea, India and Brazil.
Metso has solid experience in delivering engineered performance and reliability to the oil and gas, pulp and paper, and power customers through its leading product brands - Neles®, Jamesbury® and Mapag® - and has delivered millions of control valves and on-off valves globally over the last 90 years. Metso's extensive Neles® control valve offering also includes standard and severe service globe valves, which offer reliability to most critical processes and operate at extreme pressures and temperatures. Additionally, Metso has become the leading supplier of intelligent valve controllers.